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LEGAL

Refund Policy

All purchases are final. AI credits are provisioned to your account the moment payment succeeds — once allotted, they cannot be refunded.

Reference copy dated: July 12, 2026

Report a billing error

Billing-error reports open a real case on the refund queue and return a case id. A refund is only ever shown as settled once the payment provider confirms it; a failed or pending provider outcome is reported as exactly that.

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Request a billing-error review

Cases are created in our support system and routed by category. Channel recorded: web_form.

Retries reuse one idempotency key, so a flaky network cannot create duplicate cases.

Verified refund claims

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